Phantom Fireworks Customer Service

Customer service is provided for all Phantom products and purchases made at Phantom Fireworks showrooms. Please call the customer service desk Monday through Friday from 9:00 a.m. to 5:00 p.m. EST/EDT at 330-746-4129. If no one is there to service the call, please leave your name, number and the date and time of your call and a customer service representative will get back to you as soon as possible. When you talk to your customer service representative, please ask for his or her name to expedite follow-up relative to your issue.

We are customer oriented and customer friendly people at Phantom, and we take pride in the relations we maintain with our customers. Our customers are all fireworks enthusiasts as we are, and we will work with you to enhance your fireworks experience.